Name stowed items inside the pod that effects quality. I coached Name on the ROADS and FOO skills (Amazon stow standards) to better their stowing quality. I also coached Name by following the Amazon stowing standards, we can also improve efficiency and quality downstream for our customers.
I noticed Name had made quality errors regarding the stow process by creating a mismatch in inventory from physical to virtual. This was caused by Name not scanning item(s) before stowing them (putting them in the pod). Name must be made aware of these quality errors because they can cause problems down the line for other departments. I approached Name and coached to always ensure a scan has been made thoroughly. Also, I reminded Name to not overstuff the bins, overhang items from the bins, and to not place flat items on their side; instead, have flat items placed vertically. The next process department will now be able to perform their task efficiently if these methods are followed.
I noticed Name had made quality errors regarding the stow process by creating a mismatch in inventory from physical to virtual. This was caused by Name not scanning the CSX/TSX label on the container before stowing the items inside (putting them in the pod). Name must be made aware of these quality errors being created because these errors can cause problems down the line for other departments. I approached Name and coached; to always ensure to scan each CSX/TSX label on each container before removing items to stow. Also, I reminded Name to not overstuff the bins, overhang items from the bins, and to not place flat items on their side; instead, have the flat items placed vertically. The next process department will now be able to perform their task efficiently if Name follow the coaching provided.
At the time, Name's stow rate needed improvement. I coached Name on sled organization (minimum container amount to be assigned), and the one piece flow skill. I mentioned to Name the wonders of great sled organization (arranging containers from small to large quantity items starting at the pod); being signed into 8 or more containers (for pod arrival frequency); and scanning, then stowing items one at a time, can all help improve their stow performance. In addition, I mentioned to practice the FOO and ROADS skills, mixture of item sizes, and other techniques mentioned in the document.
Name stowed objects into the pod that did not meet the Amazon’s bin etiquette stow process. I coached Name the FOO concept and provided a visual performance to better help with their understanding of the concept. I coached Name to make sure all objects are secured with the bands in front so that items will not fall onto the robotic floor. This skill will improve safety and efficiency for the pickers, and accuracy for items selected to meet customer satisfaction.